Terms of Purchase and Refund Policy
TERMS OF PURCHASE AND REFUND POLICY– THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
Secure Agent Marketing, LLC, d/b/a Secure Agent Marketing and/or SAM (hereinafter referred to as “Secure Agent Marketing”, “We”, “Us” or “Our”) stand behind all of our products. Your satisfaction is very important to us. All purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies and terms.
Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.
No Guarantee of Results
It is impossible to provide any promise or guarantee about any potential outcomes with respect to your success with our products. Secure Agent Marketing makes no assurances, warranties, guarantees, or representations with respect to any product or service. Always consult with your professionals. The phrase “8% Nation” is a reference to Secure Agent Marketing 8% Nation Insurance Conference and is not a guarantee of success. Any testimonials showing our success or our client’s success are not to be interpreted as common, typical, or expected. Some testimonials are from students who now work as Secure Agent Marketing sales representatives or employees. It takes education, drive and hard work to reach your goals.
All orders of physical products, including Company Retainer, Coaching Retainer, Lead Generation Consulting, Coaching Sessions, Leda Generation Course, SEO Master Class, Medicare Seminar Master Class, Medicare Agency Builder Master Class, 8% Nation 2018, 2019, 2020, 2021, 2022, 8-Figure Sales Team, Insurance Agent Night School, Insurance Agent Prospecting 101, How to Manage A Remote Sales Team, How to Recruit 69 People in the next 60 Days, Secure Agent Marketing Sales System, Telesales Mastery Members, Success Society, Elite Support, Call to Close, Insurance Agent Prospecting 101, Insurance Wealth University, and all other Secure Agent Marketing products are non-refundable. However, If you are not completely satisfied with any purchases, simply return the physical product in NEW condition, along with proof of purchase, within 14 days of receipt and you will receive an exchange for an equal or lesser product. You can contact our Customer Service Department at 833-402-4368 during the hours of 8:30 AM – 5:30 PM CST, Monday through Friday or reach us via email at firstname.lastname@example.org. Please be advised that shipping costs to and from the fulfillment center or us are not reimbursed. Shipments that go unclaimed and are returned will be liable for the cost of a reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have confirmed an updated address with you. Any claims for misprinted/ damaged/ defective items/packages lost in transit must be submitted directly to our customer service department within 14 days of receiving the order. You can contact our Customer Service Department at 833-402-4368 during the hours of 8:30 AM – 5:30 PM CST, Monday through Friday or reach us via email at email@example.com.
Digital Download Products, Secure Agent Marketing Sales System and Agent Resource Library
For Askins Sales System and Training Access
All orders of digital products, training programs, and Company Retainer, Coaching Retainer, Lead Generation Consulting, Coaching Sessions, Leda Generation Course, SEO Master Class, Medicare Seminar Master Class, Medicare Agency Builder Master Class, 8% Nation 2018, 2019, 2020, 2021, 2022, 8-Figure Sales Team, Insurance Agent Night School, Insurance Agent Prospecting 101, How to Manage A Remote Sales Team, How to Recruit 69 People in the next 60 Days, Secure Agent Marketing Sales System, Telesales Mastery Members, Success Society, Elite Support, Call to Close, Insurance Agent Prospecting 101, Insurance Wealth University, and all other Secure Agent Marketing products are non-refundable. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back. AFTER the full term of the agreement has expired, you may request to cancel the automatic renewal of the Agreement or your Agreement will be converted into a month-to-month Agreement. Please contact the Customer Service Department at 833-402-4368 during the hours of 8:30 AM – 5:30 PM CST, Monday through Friday or reach us via email at firstname.lastname@example.org.
Please be advised that the cancellation of the monthly subscription is effective in the month in which you have cancelled. There are no refunds regardless of usage of the product.
You will receive access to the training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at 833-402-4368 during the hours of 8:30 AM – 5:30 PM CST, Monday through Friday, so we can resolve the issue. Purchase of a Secure Agent Marketing Sales System training grants you a limited license to use to use the training modules, and does not grant rights to you to share, reproduce or resell the product in any way.
Cancelling or removing the credit card on file does not cancel your subscription and violates the terms of the agreement. If at any time you have delinquent invoices past 90 days, or the account is paid delinquently for three consecutive payments, your account will be suspended, and you will still be liable for the full contract value through the term of the agreement.
If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at 833-402-4368 during the hours of 8:30 AM – 5:30 PM CST, Monday through Friday, so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.
Rising Star Training Program: By clicking “I agree” on the Rising Star checkout page, I/we are in full agreement with these terms. I/we agree that I/we are committing to a one year subscription with no refunds and no cancellations. I/we will be responsible for the full payment of the one year agreement in the monthly installments I/we commit to on the date I/we committed. Any late payments or lack of payments will be turned over to a collections agency which could negatively affect my/our credit score. Any major life issue which could adversely affect my/our ability to pay will be discussed by contacting Secure Agent Marketing LLC on a case by case basis.
Rising Star Training Program:
- Fees. As compensation for the services described for the Rising Star Program, Customer shall pay Secure Agent Marketing LLC twelve (12) equal monthly installment payments of $88.00, equalling $1,056.00 per year, due and payable each month of the Term (hereinafter the “Fees”). The first installment payment shall be due on the date the customer checks out and thereafter on the date of purchase each following month. Customer shall pay all installment payments via credit/debit card. Customer hereby acknowledges and agrees that Customer’s credit/debit card or bank account will be charged each month for the installment. In the event the regularly scheduled charge is rejected for any reason, including insufficient funds, Customer agrees to pay an additional twenty-five ($25) late fee per week until the installment payment is collected. Customer authorizes Secure Agent Marketing LLC to attempt to process regularly scheduled charge every five (5) days after rejection for any reason. Customer certifies that Customer is an authorized user of the credit/debit card.
- Term. The initial term of this agreement shall be for a period of twelve (12) months beginning as of the Effective Date. In the event Customer desires to cancel this Agreement, for any reason, Customer shall remain responsible for the entire Fees described in paragraph 1 above. The parties can renew or extend this agreement by agreement in writing.
- Default. In the event Customer fails to make payment as described in paragraph 1 above, or in the event Customer otherwise breaches this Agreement for any reason, Secure Agent Marketing LLC may terminate this Agreement and Customer’s access to the services. In the event of default for any reason, Customer shall remain responsible for the entire amount of Fees, less any amount paid prior to default.
- Engagement of Secure Agent Marketing. Customer acknowledges that the term “Cody” as used herein shall refer to the company of Secure Agent Marketing LLC, and shall not be deemed to refer to the individual, Secure Agent Marketing, and Customer expressly understands and agrees that none of Cody’s covenants, undertakings or agreements are made or intended as personal covenants, undertakings or agreements by any natural persons who are owners, administrators and/or employees of Cody from time to time. Any liability of Cody for damages, breach or nonperformance or otherwise arising under or in connection with this Agreement is expressly waived by Customer against any natural persons who are owners, administrators and/or employees of Cody from time to time, and in all events, Customer’s sole recourse for discharge of any such liability shall be to Cody and its assets and not to any natural persons who are owners, administrators and/or employees of Cody from time to time or their assets.
- Indemnification. Speaker agrees to indemnify, hold harmless and defend Cody as well as Cody’s respective owners, administrators and/or employees from and against any loss, damage or expense, including reasonable attorney’s fees, incurred or suffered by or threatened against Cody or any of the foregoing in connection with or as a result of (a) Speaker’s act(s) or omission(s) or breach of this Agreement or (b) any claim for personal injury or property damage or otherwise brought by or on behalf of any third party person or entity as a result of or in connection with this engagement, which claim does not result from the active and willful negligence of Cody.
- Attorney’s Fees/Governing Law. If any legal action shall be brought by either party to enforce or interpret this Agreement, the prevailing party shall be entitled to recover from the non-prevailing party as part of its prevailing damages all litigation expenses and reasonable attorney’s fees. This Agreement shall in all respects be governed by and construed according to the laws of Missouri. Any suit or other proceeding arising out of or relating to this Agreement shall be instituted and maintained in the state courts in Greene County, Missouri, or in the United States District Court for the Southern District of Customer expressly waives any objections to such jurisdiction and venue and irrevocably consents and submits to the personal and subject matter jurisdiction of such courts in any such action or proceeding.
- No Guarantees. Cody makes no guarantees, warranties and/or promises concerning the results or effects of the services provided Customer hereby acknowledges that no guarantees, warranties or promises are made by Cody concerning the services described herein.
- Curing Period. In the event Customer has any complaints related to the services provided herein or believes that Cody has breached any term of this Agreement, Customer shall give Cody written notice of such complaint and/or purported breach and Cody shall have the opportunity for a period of sixty (60) days to cure the same. Customer hereby agrees that unless Cody is given notice and the opportunity to cure, Cody shall not be deemed to have breached any provision of this Agreement. This paragraph shall be considered a condition precedent to any legal action of Customer.
- Binding Agreement. This Agreement shall be binding upon the parties hereto. Except as otherwise provided hereunder, this Agreement contains the entire agreement between the parties related to the subject matter hereof. This Agreement may not be changed orally but only by an agreement in writing signed by the party against whom enforcement of any such change, waiver, modification, construction, extension or discharge is sought.
Gift Certificates and Coupon Codes
If you have received a coupon code for free merchandise or a gift certificate for merchandise from the Company or any of its affiliates, the coupon code or gift certificate is only good for a single use and up to the value on the code or card. Any physical items purchased are in accordance with the refund policy and digital products are nonrefundable and not eligible for exchange or store credit.
Secure Agent Marketing Coaching Program
Please be advised that the Coaching Program runs on a twelve month (12) or eighteen (18) month schedule that begins and ends on a certain date that is determined by your start date on your contract. The Coaching Program calls are recorded and may be accessed during the twelfth month (12) or eighteen month (18) period in which you are enrolled. Access to the recorded calls terminates at the end of your twelfth (12) or eighteen month program.
There are no refunds for the program and no refunds or credit for any missed calls. No part of the program, including any gratis tickets, passes or invitations, are transferable to another person. It is incumbent upon the Coaching Program to dial in to the calls and follow the schedule. Please refer to the remaining Terms of Purchase and Refund Policy for our online community guidelines.
If you received this program gratis or as part of a bundled promotion, or if you received another product or service with the purchase of the Coaching Program, please be advised that gratis items do not have monetary value and are not transferable nor are they eligible for refunds or store credit. The Coaching Program also includes a pass to one (1) 10X HQ Day which is held monthly. All 10X HQ Day events are subject to availability and are limited to 125 participants so early registration is encouraged so that you may attend in your desired month. If the event is full, you may register for the following month’s event. If you register for an event and you do not attend, you forfeit the gratis pass to attend. Once you’ve registered, there is no transferring your pass to another event at a later date nor is the pass transferable to another person. Selling the pass is prohibited and the Mentee’s name on the pass must match the name as it appears on their government issued identification. Again, availability is on a first come, first served basis so ensure you reserve your spot early before you make travel plans. Costs for travel and accommodations are not included.
If you are dissatisfied with the Coaching program after your first call, please contact email@example.com for a store credit. If more than one day has passed you will not be entitled to store credit.
ATTENTION TO PURCHASERS OF ANY LIVE EVENT TICKETS:
Live Event Tickets
In order to enter any Live Event, you must have your own valid Ticket. One Ticket is required per attendee and will only be valid on the day(s) of the Event and area(s) of the Event as indicated on the Ticket. Entry into the Event is limited to persons that meet the minimum age requirements on or before the day of the Event. To enter a Live Event you must be at least eighteen (18) years of age or older unless otherwise specified for a particular event. No one is permitted entry without a ticket (this means no small children on your lap and no babies).
Babies and lap children are not permitted to enter the event and you will be denied access if you are accompanied by a baby or child under the age of 18, unless otherwise specified for a particular event and with a valid ticket for each individual attending. Portable car seats and strollers are not allowed in any event area. Additionally, no strollers, diaper bags, car seats or backpacks are permitted in the Live Event Area, unless specified that backpacks are allowed. This event is for mature audiences only.
You must have one of the following forms of approved identification to enter the Event that demonstrate proof of age. No exceptions will be made, even if you are accompanied by an adult or a person with valid identification. Failure to provide valid identification shall preclude you from entering the Event and you shall not be entitled to any refund nor will you be entitled to, or will the Company be liable for, any other damages, including, but not limited to, incidental and/or consequential damages. In addition, during the Event, you must be able to provide valid identification if requested by a member of security or crew. If you are not able to show a valid identification, you may be promptly ejected from the Event and you shall not receive a refund of Your Ticket.
The following original forms of identification are ACCEPTABLE and your name must appear on the ticket exactly how it appears on your identification.
- Government-Issued Passport with Photo;
- Government Driver’s License with Photo (U.S. or Canada);
- Military Identification Card with Photo; or
- Government-Issued Identification Card with Photo.
No other forms of identification will be accepted.
If for any reason you are unable to attend an event, 60 days prior to the event you may request a credit for a future live event; however please be advised that this only applies to tickets that are purchased without restrictions. There is only one ticket change request per ticket or per purchase. We reserve the right to deny any subsequent ticket change requests. Any ticket purchased as part of an Agreement or with a promotional gift item, such as a “gift with purchase” is not subject to store credits.
All requests for credit must be submitted to firstname.lastname@example.org at least 15 calendar days prior to the Event. Please note that Processing Fees on ticket purchases are non-refundable and are not eligible for store credit. If your ticket includes the purchase of a hotel room, the hotel room is non-refundable and non-transferable to another event. Any request for credit or to transfer the ticket to another event made less than 15 days before the event will be denied in accordance with this policy. Only tickets purchased without restrictions and not as part of a bundle or promotional giveaway are eligible to receive store credit.
Only tickets purchased without restrictions may be changed as a one-time courtesy for a future event or a store credit if the request is made in writing within 60 days of the event. Any request made less than 30 days before the event will be denied. There is a one-time change fee of 25% of the ticket price or $500.00, whichever is the lesser amount.
If you do not attend the event and request a credit AFTER the date of the event, you will be denied store credit. All requests for store credit must be in writing and occur 15 days prior to the date of the event.
In accordance with all federal and state laws, we reserve the right to refund tickets, deny access or refuse entry to any live event if we deem it in the best interest for the safety of the public, the speakers, employees and/or participants.
If your live event ticket was received as part of a bundle or was a gift with purchase of another product for which there is a payment plan, the payment plan must be paid in full at least 60 days prior to the event or the ticket is considered forfeited and you will not receive any store credit for the value of the ticket.
Any ticket that was received as part of a Secure Agent Marketing 8% Nation, Secure Agent Marketing Sales System or any Secure Agent Marketing affiliate purchase is non-transferable and non-refundable. Those tickets must be used within the allotted time frame in the contract or they are forfeited. Once you have redeemed the ticket and/or reserved your seat for the event, they may not be canceled or changed to any other event at a future date. They may not be exchanged for any item and are not eligible for store credit.
All tickets are non-transferable without notifying Customer Service to transfer the ticket for you. At the event, ticket holders must show state or federal identification or a passport, and it must match the name of the ticket holder.
Your ticket purchase may come with a specially coded badge that allows you access in accordance with the level of ticket you purchased. Due to the nature of the special coding done by a third-party vendor, we will not be able to replace your badge and it could affect your ability to access certain activities during the Event or restrict access to certain locations in the venue. In most instances, badges will be mailed to the mailing address provided at the point of purchase. This badge is evidence of your registration and seat selection and is not eligible to be replaced should you lose the badge or leave it behind when you travel to the Event for which it was purchased. Also, for security purposes all attendees must be wearing their badge during the Event to identify their ticket level. Please ensure that your badge is with you and on your person at all times during the Event for which it was purchased.
If you have received a coupon code for a free live event ticket, the seat remains the property of Askins Enterprises until such time that you have tendered proof of hotel booking or purchase of air fare. Once we have accepted your documentation, you will be able to reserve and select your seat. If you do not select your seat at least 30 days before the event, your coupon will be forfeited.
Please be advised that we are not able to provide you with an Invitation Letter or any other immigration documentation to assist you in obtaining a Visa to travel to the United States. We advise international purchasers to obtain a travel visa prior to purchasing the live event ticket. If you live in a country that prohibits travel to the United States, we are unable to assist with any documentation. All Live Event tickets are nonrefundable and/or only available for a store credit under certain programs as outlined in these terms and conditions.
If your even ticket came with a hotel room, please be advised that all hotel accommodations are subject to availability. Should the hotel in the offer not have availability at the time of booking, then the closest hotel of similarity will be chosen. As we do not control the hotel and its reservations, we are unable to guarantee a room at the exact hotel in the offer should their rooms fill up before booking occurs. The replacement hotel will be selected based on proximity to the event, availability and similarity of amenities. If you choose to forfeit the replacement hotel, there is no credit for the cost of the hotel and you will be solely responsible for the payment of your own selected hotel.
If any of our live events are postponed due to a temporary supervening event that arises without the fault of the Company, then any tickets purchased for that live event will automatically be rolled over for the next available date for that event. Supervening events are defined as Acts of God; government requests brought about for political reasons or not; changes of law, including deleted legislation and executive orders; strikes; industrial disputes; riots, rebellion and war; local government closures due to weather; government closures due to widespread illness, pandemics and any other reason for the safety and health of the community at large. If an event cannot be rescheduled as a live event within 90 days, the event shall be transformed into a virtual format.
Payment Plans for Live Events and Hotel Accommodations
Please be advised that your payment plan must be paid in full in order to select your seat. If you do not select your seat at least 30 days before the event, your seat will be forfeited or selected for you. If your live event purchase came with a hotel accommodation, you must be paid in full at least 60 days before the event or the hotel room is forfeited without a refund or credit to your account. Hotel accommodations are limited and available only while supplies last and we cannot guarantee a room will be available if you have not made all of your payments pursuant to the payment plan in a timely fashion. Hotel rooms are nonrefundable.
Unlawful Resale of Tickets; Promotions
Unlawful resale (or attempted resale) of any tickets is grounds for seizure and cancellation and the issuance of a store credit. Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. You are responsible for complying with all applicable ticket resale laws. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through us, authorized affiliates or licensees to ensure ticket authenticity. Tickets may not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by us.
If you have purchased a suite or sponsor table at any of our events, you must provide the names for all attendees and tickets may not be sold to any purchased suite or sponsor table. Tickets, sponsorships and suites are non transferable.
Any bulk purchase of tickets (5 or more) are not permitted for resale. The names of the attendees for whom the tickets were purchased must be provided no later than 90 days prior to the event for which the tickets were purchased. Failure to do so will result in the tickets being revoked and the purchaser will receive a store credit for one-time use.
Any counterfeit or altered tickets will be seized immediately without compensation and no entry will be permitted to the Live Event.
Ticket-Holder Behavior Policy; Ejection and Cancellation.
Notwithstanding anything herein to the contrary, no refund shall be provided to you in the event you violate the Terms and Conditions of Use or the Terms and Conditions of Sale of this Website, or in the event you fail to abide by all rules and policies related to the venue where the event is located, which violation or failure results in your inability to gain admittance to the venue or ejection from the venue.
In the event your ejection from a venue results in the loss of a Third-Party’s ticket, you shall be liable for all costs, expenses and losses associated with such Third-Party loss.
Publicity Release; Information Sharing
You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to us, the Event Provider(s), our partners, licensees and assigns, including but not limited to our brand and media partners, to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.
Therefore, the purchase of any live event ticket is made with the understanding that it also contains a WAIVER AND RELEASE, and that you agree to the following:
I irrevocably grant permission to Secure Agent Marketing, and all affiliated companies, to use my likeness in a photograph, video, or other digital media (“photo”) in any and all of its publications, including web-based publications, without payment or other consideration. I waive any right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of the photo. My actual testimony will not be edited. I acknowledge that there will be no compensation for my testimonial. I understand and agree that all photos and videos will become the property of Secure Agent Marketing™, and all affiliated companies and will not be returned.
I hereby hold harmless, release, and forever discharge Secure Agent Marketing™, and all affiliated companies from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization. If my testimony is cut or not used, I agree that this was at the artistic discretion of Secure Agent Marketing™, and all affiliated companies and or its affiliates and that I will not take legal action. I also agree that any claims will be Arbitrated through the American Arbitration Association and that jurisdiction for any all claims is Springfield, Missouri.
I hereby RELEASE, WAIVE and FOREVER DISCHARGE any and all claims arising out of, or in connection with, such use by Secure Agent Marketing™, and all affiliated companies, including without limitation any and all claims for libel or invasion or privacy. I have read the above Release and am fully familiar with the contents thereof. This Release contains the entire agreement between the parties hereto and supersedes any other Agreement that may exist.
Please contact our Customer Support Department at 833-402-4368 during the hours of 8:30 AM – 5:30 PM CST, Monday through Friday or via email at email@example.com regarding all ticket questions.
If a product or service is purchased utilizing a monthly payment plan the customer is responsible for 100% of the agreed-upon payments equaling the original purchase price of the product under that payment plan. If any payments are not received, the entire purchase is void and the payments made up to that point are forfeited to and will not be refunded. Access to any digital product or platform will be removed. Any payment plans that include live events must be paid in full 60 days prior to the event date or your ticket will be forfeited, and you will receive a store credit in the amount paid up to 60 days of the date of the event.
OFFERS, DEALS, PROMOTIONS, BONUS ITEMS AND GIFTS WITH PURCHASE
Offers and discounts may not be combined.
Returning Items from Deals that Included Gifts with Purchase and Bonus Items
If you are returning an item or requesting a store credit on any item purchased with a bonus or free gift, you are required to return the bonus or free gift. If you choose to retain the bonus or free gift, your refund or store credit will be reduced for the value of the bonus and free gift at the time of your purchase.
Purchases from an Affiliate
Any purchase made through a third-party affiliate is subject to the affiliate’s terms and conditions. Any requests from refunds should be made directly to the affiliate from whom the product or service was purchased. Be sure to save your invoice and receipts from any affiliate purchase so that we may direct you to the proper party should an issue arise.
If your account is in arrears or not in good standing for any reason, then any special offers, flash sales, deals, bonuses, gifts with purchase, coupons, discounts and incentives are not available for use.
OFFERS, DEALS, PROMOTIONS, BONUS ITEMS AND GIFTS WITH PURCHASE FROM AFFILIATES, SPONSORS OR CO-VENTURERS
From time-to-time, Secure Agent Marketing™ and the Askins Companies may host, co-host or co-venture with an affiliate, business associate or sponsor at an event or for a special promotion. As such, some of the items or deals may not be purchased from Secure Agent Marketing™ or any of the Askins Companies. If you purchased an item from an affiliate, business associate or sponsor you are subject to the terms of their purchase and we are not able to provide any exchanges or refunds. Please contact the affiliate, business associate or sponsor on your receipt from your purchase for their policy and instructions.
Any item purchased from an affiliate that is to be fulfilled by an affiliate will require the purchaser to communicate with the affiliate regarding any customer service or technical issues. We cannot guarantee or provide a refund or credit on items we do not fulfill.
Notwithstanding any current or prior election to opt in or opt out of receiving telemarketing calls or SMS messages (including text messages) from us, our agents, representatives, affiliates, or anyone calling on our behalf, you expressly consent to be contacted by us, our agents, representatives, affiliates, or anyone calling on our behalf for any and all purposes arising out of or relating to your inquiry, client relations and/or account, at any telephone number, or physical or electronic address you provide or at which you may be reached. You agree we may contact you in any way, including SMS messages (including text messages), calls using prerecorded messages or artificial voice, and calls and messages delivered using auto telephone dialing system or an automatic texting system. Automated messages may be played when the telephone is answered, whether by you or someone else. In the event that an agent or representative calls, he or she may also leave a message on your answering machine, voice mail, or send one via text. You consent to receive SMS messages (including text messages), calls and messages (including prerecorded and artificial voice and autodialed) from us, our agents, representatives, affiliates or anyone calling on our behalf at the specific number(s) you have provided to us, or numbers we can reasonably associate with your account (through skip trace, caller ID capture or other means), with information or questions about your inquiry, client relations and/or account. You certify, warrant and represent that the telephone numbers that you have provided to us are your contact numbers. You represent that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree to promptly alert us whenever you stop using a particular telephone number. Your cellular or mobile telephone provider will charge you according to the type of plan you carry. You also agree that we may contact you by e-mail, using any email address you have provided to us or that you provide to us in the future. We may listen to and/or record phone calls between you and our representatives without notice to you as permitted by applicable law. For example, we listen to and record calls for quality monitoring purposes.
Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the bottom of this page and upon request we will provide you with information regarding any changes made. This policy was last updated on January 1, 2022.